Privacy Policy

Last updated: October 22, 2025

Contember Ltd, operating as Nua Site ("Contember", "we", "our", "us"), provides website editing and automation services through nuasite.com and associated messaging channels such as WhatsApp. This Privacy Policy explains how we collect, use, and safeguard personal information when you interact with our platform or communicate with our team (collectively, the "Services").

By using the Services, you consent to this Policy. If you do not agree, please discontinue use of the Services.

We collect information that you provide directly, as well as limited data generated automatically while using our Services.

• Contact details: name, WhatsApp number, and email address submitted during onboarding.
• Website information: the public URL you share so we can prepare it for editing inside Nua Site.
• Conversation data: messages, content update requests, and approvals exchanged through WhatsApp or similar channels.
• Billing information: payment records processed securely by Stripe or another approved provider. We do not store full card details.
• Usage data: analytics such as IP address, browser type, and general traffic statistics collected via cookies or similar tools to understand product performance.

• To deliver and maintain the Services, including processing site updates and publishing changes you approve.
• To communicate with you via WhatsApp or email about onboarding, support, and project progress.
• To process payments and send transactional notifications such as receipts or renewal reminders.
• To train and improve our AI systems that assist with site generation and content updates, using aggregated or anonymized data.
• To comply with legal obligations, resolve disputes, and maintain platform security.

Certain parts of the Services use artificial intelligence to generate, rephrase, or design website content. When you interact with these features, your inputs may be temporarily processed by automated systems to generate a response. We do not sell, publicly share, or repurpose your data outside the scope of providing Nua Site’s functionality.

If you are located in the European Economic Area, United Kingdom, or Switzerland, our processing is based on:

• Performance of a contract when providing updates or onboarding services.
• Legitimate interests for analytics, platform security, and communication with customers.
• Compliance with legal obligations such as recordkeeping or responding to lawful requests.
• Consent where required, such as for non-essential cookies or marketing messages.

We do not sell personal data. We share it only with trusted partners who support Nua Site operations:

• Infrastructure and analytics providers (e.g., Cloudflare, Stripe) for hosting, payments, and performance monitoring.
• Communication tools (e.g., WhatsApp Business API) for delivering messages and updates.
• Contractors and support staff who may assist with technical or design tasks under strict confidentiality.
• Legal and compliance authorities when required by law.

We use essential cookies and analytics tools to operate and improve our Services. You can modify browser settings to decline cookies. Non-essential cookies are only used with your consent, where legally required.

We keep personal data only as long as needed for the purposes described in this Policy or as required by law. Chat histories and project logs may be stored for auditing, training, or support, but can be deleted upon request once your subscription ends.

We apply encryption, access controls, and secure hosting practices to protect your information. While no method of transmission is entirely risk-free, we regularly review our security posture and vendor safeguards to maintain data integrity.

Your information may be processed in data centers located in the European Union or other countries. When transferring data internationally, we rely on recognized safeguards such as Standard Contractual Clauses or equivalent agreements.

You may request access, correction, export, or deletion of personal information we hold about you, or object to certain processing. To exercise these rights, contact us at [email protected]. We may verify your identity before completing your request.

Nua Site is designed for business users and is not intended for individuals under 16. We do not knowingly collect data from minors. If a child’s information is discovered, it will be promptly deleted.

We may update this Privacy Policy periodically. Material changes will be communicated via email or highlighted on this page. The "Last updated" date above reflects the latest revision.

Questions about this Policy or your personal data can be sent to [email protected] or by mail to Contember Ltd, Prague, Czech Republic.